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To ensure the stable quality of each batch of artificial grass products, we have established a full industrial chain control system from raw material research and development to finished product delivery, and have consolidated the quality foundation through full-process standardized operation.
In the upstream link, we have established long-term cooperation with the world's top polymer material suppliers, jointly developing customized grass fiber raw materials. We have set up a raw material laboratory to test each batch of raw materials on 12 indicators including tensile strength and aging resistance. Unqualified raw materials are directly removed. The midstream production is equipped with automated production lines and introduces an AI visual quality inspection system to monitor key processes such as grass fiber density and bottom and back bonding in real time. Each square meter of product needs to go through three manual re-inspections to ensure that the defect rate is less than 0.1%.
In the downstream link, we have established our own professional paving team, formulated the "Standardized Construction Manual", and set up 8 quality control points from site pretreatment to final acceptance. At the same time, a product traceability system is established. Each roll of artificial grass is equipped with a unique traceability code. Customers can query the full life cycle information such as the source of raw materials, production batches, and quality inspection reports, achieving "traceability of quality and responsibility".
It is precisely this full-chain control model covering "R&D - production - construction - after-sales service" that has enabled our artificial grass products to have a customer complaint rate of less than 0.5% for five consecutive years, making them the trusted choice of many customers. In the future, we will continue to upgrade our industrial chain capabilities and safeguard product quality with even stricter standards.
